Neon Millionaire does not offer refunds or accept returns. All sales are final due to the personalized nature of our products. Please ensure you are certain of your purchase before placing your order. We do not provide money-back guarantees, and no refunds will be issued under any circumstances.

However, we stand behind the quality of our products and offer a 10-year replacement warranty for peace of mind. If your product arrives faulty or stops functioning due to a manufacturing defect, we will replace it with a comparable item. This warranty is void if the product or wiring is altered during installation.

Damages caused by negligence, accidents, theft, improper handling, or external factors such as extreme weather, chemicals, or misuse will not be covered under this warranty. Indoor signs used outdoors or signs exposed to conditions below -40°C or above 60°C are also excluded.

NEED HELP?
For questions related to refunds or returns, contact us at inquiry@neonmillionaire.com.